Terms & Conditions

Welcome to Modern Spa World. By booking an appointment or using our website, you agree to the following terms.

Appointments & Bookings

Appointments can be requested through our online booking form, WhatsApp, or phone. A booking is confirmed only when our concierge confirms it with you directly via WhatsApp or phone.
No advance credit card payment is required to request an appointment through this website.
Please arrive at least 10 minutes before your scheduled session so your treatment can begin on time. Late arrival may shorten your session, as a courtesy to the next guest.

Cancellations & Rescheduling

If you need to cancel or reschedule, please let us know as early as possible via WhatsApp or phone so we can offer the slot to another guest.
Gift certificates, wellness cards and promotional offers may carry their own conditions, which our concierge will explain at the time of purchase or booking.

Health & Safety

Our treatments are wellness and relaxation services. They are not a substitute for medical diagnosis or treatment.
Please inform your therapist before your session about any medical conditions, injuries, allergies, or pregnancy, so we can adapt or recommend a suitable treatment.
Modern Spa World reserves the right to decline or modify a treatment where it may not be suitable for a guest’s health or safety.

Prices & Offers

Prices for treatments and packages are provided by our concierge on request and may change without prior notice. Offers are subject to availability and cannot be combined unless stated otherwise.

Conduct

We are a professional wellness sanctuary. We ask all guests to respect our therapists and staff at all times. Any inappropriate behaviour will result in the session being ended immediately.

Website Use

The content of this website is for general information about our services. We work to keep it accurate and up to date, but we do not guarantee that every detail is complete at all times.

Contact

Modern Spa World, JBR, Dubai Marina, Dubai, UAE
WhatsApp / Phone: +971 56 471 8947
Open Sunday–Saturday, 10:00 AM – 11:00 PM